Frequently Asked Questions (FAQ)
Note: This section will be updated as questions are sent to us.
| Question | Answer |
|---|---|
| Can I install The Stove Guard myself? |
Only authorized electricians are allowed to install the Control Unit. Replacing or installing the Sensor Unit does not require an electrician. |
| The stove has no power. What could be the cause? |
Make sure that the Safety Lock is not activated, see Safety Lock for more information. |
| How do I restore power to the stove? | See Restoring Stove Power for more information. |
|
I want to install the Sensor Unit higher on the wall than 60 cm. What do I need to do? How do I change the Installation Zone? |
See Changing the Installation Zone for more information. |
| How do I change the Stove Type? | See Changing the Stove Type for more information. |
| What happens if the Sensor Unit is dislocated or incorrectly installed? | See Dislocation detection for more information. |
| How do I pair a new Sensor Unit / Control Unit? | See Pairing a new device for more information. |